Patient & Family Advisory Council
Nationally, hospitals are partnering with patients and their families to incorporate their perspectives in the planning, delivery, and evaluation of healthcare.
Lutheran Hospital Patient and Family Advisory Council (PFAC) provides a forum that encourages patients and families to actively participate in improving our patient experience by serving as an advisory resource for staff and leadership. Feedback from the council is used to inform and improve hospital operations, patient safety, employee engagement/satisfaction and patient satisfaction.
We are seeking applicants -- both former patients and their family members -- to serve on the council. The ideal candidate is able to share their insight constructively, interact well with individuals of diverse backgrounds, and speak comfortably and candidly in a group. They would be volunteering their time to serve on the council, and they would receive orientation and training as to the mission and goals of the hospital and the advisory council, as well as hospital regulatory and privacy issues.
For further details on how to become involved with the Lutheran Hospital PFAC, call (260) 435-7915.