QuickER Information

If you are having a medical emergency, call 9-1-1.

What is the QuickER campaign?
ER wait times are provided as an informational service to the public. They are approximate and are based on rolling 90 minutes average that is updated every 15 minutes. The times are the direct output from the ER clinical computers.

What does the time mean?
The ER wait time is defined as the amount of time that passes from the time the patient checks in at the ER desk to the time he or she is initially seen by a physician, physician assistant or nurse practitioner. Wait times are always dependent on the severity of the illnesses and injuries of other patients also in the ER. Patients with life-threatening conditions are always treated first.

Does the QuickER campaign affect how patients are prioritized?
Although the goal is to see each patient quickly, patients with life-threatening conditions are always treated first.

How does the ER maintain quality care if speed is the priority?
Quality care always comes first. The QuickER process focuses on getting patients into rooms and seen by a clinical professional as quickly as possible for diagnosis and treatment after appropriate triage.

Is QuickER really necessary for an emergency room?
In many emergency rooms across the country, wait times have been increasing. LHN wants to ensure patients that it is dedicated to not only offering quality care but also providing that care as efficiently as possible.

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QuickER Facilities

LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL | KOSCIUSKO COMMUNITY HOSPITAL
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL | THE ORTHOPEDIC HOSPITAL | REDIMED | REHABILITATION HOSPITAL
ST. JOSEPH HOSPITAL | HOME HEALTH

*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.