Patient Safety/Rights & Responsibilities

Our organization is committed to providing the best quality care to our patients in a safe and customer-friendly environment. Our history of fulfilling this mission and providing access to medical excellence dates back to 1904. Since that time, we have remained dedicated to meeting the healthcare needs of individuals and businesses in northeastern Indiana.

We are committed to providing you with comprehensive services and care. Whether your needs are for maternity services, employer/work-related care or hospital-based care, or if you simply need assistance finding the right physician, we look forward to exceeding your expectations.

You as the patient play a vital role in making your care safe and efficient by becoming an active, involved and informed member of the healthcare team. This guide is designed to provide you with the tools necessary to do that.

  • Speak out if you have questions or concerns and if you don't understand, ask. Your health is too important for you to worry about being embarrassed. If you don?t understand something that your doctor, nurse or another healthcare professional tells you, ask for clarification.
  • Pay attention to the care you are receiving. Tell your nurse or doctor if something does not meet your expectations.
  • Educate yourself about your diagnosis, medications being taken, medical tests you are undergoing and your treatment plan. Gather information about your condition, medications and the operation of any equipment that is used in your care.
  • Assign a trusted family member or friend to be your advocate. Select a person you can communicate with and that you trust to assist you in clarifying treatment options.n Participate in all decisions about your treatment. You are the center of the healthcare team and should participate in all treatment decisions made regarding your care.

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Click here to read the Patient Safety Handbook.

Click here to read the Patient Rights and Responsibilities.